Is two-way SMS supported in the Maldives?

No, two-way SMS is not supported in the Maldives.

Can you send SMS to landline numbers in the Maldives?

No, SMS cannot be sent to landline numbers in the Maldives.

Is number portability available in the Maldives?

Yes, number portability is available in the Maldives.

What is the Mobile Country Code (MCC) for the Maldives?

The Mobile Country Code (MCC) for the Maldives is 472.

Can businesses receive replies to SMS messages in the Maldives?

No, two-way SMS is not supported in the Maldives, so businesses cannot receive replies to their messages.

Is number portability available in the Maldives?

Yes, number portability is available in the Maldives, allowing users to keep their mobile numbers when switching providers.

What is the character limit for SMS messages using GSM encoding in the Maldives?

The character limit for SMS messages using GSM encoding in the Maldives is up to 160 characters per SMS.

Are multimedia messages (MMS) supported in the Maldives?

MMS is not directly supported in the Maldives. MMS messages are converted to SMS with a URL link for recipients to access multimedia content online.

Can SMS messages be sent to landline numbers in the Maldives?

No, SMS messages cannot be sent to landline numbers in the Maldives. Attempts will result in a 400 response with error code 21614 from the Sent REST API.

What should businesses do to ensure SMS compliance in the Maldives?

Businesses should secure opt-in consent, send messages during local daytime hours, support HELP/STOP commands, and respect do-not-call registries to ensure compliance.

What is the international dialing code for sending SMS to the Maldives?

The international dialing code for sending SMS to the Maldives is +960.

How can businesses handle multimedia content in SMS campaigns in the Maldives?

Businesses can send multimedia content by converting MMS messages into SMS with a URL link, allowing recipients to access the content online.

Is it necessary to obtain opt-in consent for SMS marketing in the Maldives?

Yes, obtaining opt-in consent is necessary for SMS marketing to ensure compliance with local regulations in the Maldives.

What is the ISO code for the Maldives?

The ISO code for the Maldives is MV.

Can SMS messages be sent at any time of day in the Maldives?

Messages should generally be sent during local daytime hours to comply with best practices, unless the message is urgent.

What error code is returned if an SMS is sent to a landline in the Maldives?

The error code 21614 is returned if an SMS is sent to a landline in the Maldives.

How are HELP and STOP commands handled in SMS campaigns in the Maldives?

SMS campaigns should accommodate HELP and STOP commands in the local language to ensure compliance and user satisfaction.

What are the benefits of number portability for businesses in the Maldives?

Number portability allows customers to retain their phone numbers when changing providers, which helps maintain customer loyalty and satisfaction.

What should businesses do to respect user preferences in SMS campaigns?

Businesses should respect do-not-call registries and ensure they have opt-in consent from users before sending messages.

Is there a specific time businesses should avoid sending SMS in the Maldives?

Yes, businesses should avoid sending SMS outside of local daytime hours unless it is necessary.

Where can I find more information on SMS regulations in the Maldives?

More information on SMS regulations in the Maldives can be found on the Maldives Communications Authority website at https://www.cam.gov.mv.

What are concatenated messages in the context of SMS?

Concatenated messages are SMS messages that are split into segments when they exceed the character limit and are reassembled on the recipient's device.

SMS Guidelines for the Maldives: Compliance, Message Length, and Support

Introduction

The Maldives, known for its stunning beaches and vibrant culture, has specific SMS communication guidelines that businesses must adhere to. This guide provides a comprehensive overview of SMS messaging in the Maldives, covering compliance, message length, two-way messaging, number portability, and MMS support.

Locale Information

The Maldives is identified by the ISO code MV and is part of the Asia region. The Mobile Country Code (MCC) is 472, and the international dialing code for SMS is +960.

Two-Way SMS Support

Currently, two-way SMS is not supported in the Maldives, preventing businesses from receiving replies to their messages. This limitation requires alternative communication strategies for customer interaction.

Number Portability

The Maldives supports number portability, enabling users to keep their mobile numbers when switching providers. This feature is crucial for maintaining customer loyalty and satisfaction.

Concatenated Message Support

Sent supports concatenated messages in the Maldives. If an SMS exceeds the character limit, it is split into segments and reassembled on the recipient’s device. Note that this feature may not be available for certain sender ID types, and message reassembly can vary based on character encoding.

Message Length

The SMS character limit in the Maldives depends on encoding:

GSM Encoding: Up to 160 characters per SMS.
Unicode/Special Characters: Fewer characters per SMS due to encoding constraints.

MMS Support

Multimedia Messaging Service (MMS) is not directly supported. Instead, MMS messages are converted to SMS with a URL link, allowing recipients to access multimedia content online.

Sending SMS to Landline Numbers

SMS messages cannot be sent to landline numbers in the Maldives. Attempts to do so will result in a 400 response with error code 21614 from the Sent REST API, and the message will not be logged or charged.

Compliance Considerations

To ensure compliance with local regulations when sending SMS in the Maldives, follow these best practices:

Opt-In Consent: Secure opt-in consent from users before sending any messages, especially for marketing purposes.
Daytime Communication: Send messages during local daytime hours unless urgent.
Support for HELP/STOP Messages: Ensure your SMS campaigns accommodate HELP and STOP commands in the local language.
Respect Do-Not-Call Registries: Avoid contacting users listed on do-not-call or do-not-disturb registries.

By adhering to these guidelines, your SMS campaigns will be both compliant and effective in reaching your audience.

Conclusion

Understanding and following the SMS guidelines in the Maldives is essential for successful customer engagement. While two-way SMS is not available, features like number portability and concatenated message support enhance the messaging experience. Always prioritize compliance by obtaining opt-in consent and respecting user preferences to foster positive customer relationships.

For more information on international SMS regulations, visit the Maldives Communications Authority website.