Is two-way SMS supported in Hungary?

Yes, two-way SMS is supported in Hungary.

Can I send SMS to landline numbers in Hungary?

No, SMS cannot be sent to landline numbers in Hungary. The Sent REST API will return a 400 error with code 21614.

What are the compliance considerations for sending SMS in Hungary?

Sent strongly encourages obtaining opt-in consent, communicating during daytime hours, and supporting HELP/STOP messages in the local language.

What is two-way SMS support in Hungary?

Two-way SMS support in Hungary allows for interactive communication where users can both send and receive messages, facilitating customer support and feedback loops.

Can I keep my mobile number if I switch service providers in Hungary?

Yes, Hungary supports number portability, allowing users to retain their mobile numbers when changing service providers.

What happens if I send an SMS to a landline number in Hungary?

SMS messages cannot be sent to landline numbers in Hungary. Attempts will result in a 400 error with code 21614, and the message will not be logged or charged.

Is MMS supported in Hungary?

Direct MMS is not available in Hungary. Instead, MMS messages are converted to SMS with an embedded URL for recipients to access multimedia content via a web link.

Are there specific compliance considerations for SMS in Hungary?

Yes, businesses must obtain opt-in consent, send messages during daytime hours unless urgent, support HELP/STOP commands, and avoid contacting users on do-not-call lists.

Why is compliance important for SMS messaging in Hungary?

Compliance ensures adherence to local laws, protects against legal issues, and maintains customer trust by respecting user preferences and privacy.

What should I consider when sending SMS campaigns in Hungary?

Consider two-way messaging capabilities, number portability, message concatenation, compliance with local laws, and the support of Sender IDs by different carriers.

How can I ensure my SMS campaigns are compliant in Hungary?

Consult legal counsel to ensure adherence to local laws, and follow best practices like obtaining opt-in consent and supporting HELP/STOP commands.

What character encoding issues might affect SMS in Hungary?

The behavior of concatenated messages may vary based on character encoding, so it's important to test messages to ensure proper delivery.

Can I use custom Sender IDs with all carriers in Hungary?

No, only Vodafone supports alphanumeric Sender IDs. Other carriers will replace them with a local long code.

What legal considerations should businesses keep in mind for SMS in Hungary?

Businesses should obtain explicit opt-in consent, respect do-not-call lists, and ensure messages are sent during appropriate hours.

What error code is returned if an SMS is sent to a landline in Hungary?

A 400 error with code 21614 is returned if an SMS is sent to a landline number in Hungary.

Is there a specific time when SMS messages should be sent in Hungary?

Yes, SMS messages should be sent during daytime hours unless the message is urgent.

What are HELP/STOP commands in SMS campaigns?

HELP/STOP commands allow users to receive assistance or opt-out of receiving further messages, and they should be supported in the local language.

Why might an MMS message be converted to SMS in Hungary?

Since direct MMS is not available, MMS messages are converted to SMS with a URL, allowing recipients to access the content via a web link.

Hungary SMS Guidelines: Two-Way Messaging, Message Length, and Compliance Tips

Q: What is message concatenation in SMS?

Message concatenation allows SMS messages exceeding the standard character limit to be split and reassembled on the recipient’s device, ensuring longer messages are delivered correctly.

Q: What are alphanumeric Sender IDs and are they supported in Hungary?

Alphanumeric Sender IDs are supported in Hungary only by Vodafone. Other carriers like Telenor and Telekom replace custom Sender IDs with a local long code.

Discover essential SMS guidelines for successful communication in Hungary, including two-way messaging, message length considerations, and compliance tips.

Two-Way SMS Support

In Hungary, two-way SMS is fully supported, enabling interactive communication such as customer support and feedback loops. This feature allows users to both send and receive messages seamlessly.

Number Portability

Hungary supports number portability, allowing users to keep their mobile numbers when switching service providers. This ensures consistent communication with customers even if they change carriers.

Message Concatenation

Concatenated SMS messages are supported in Hungary, allowing messages exceeding the standard character limit to be split and reassembled on the recipient’s device. Note that certain sender ID types may not support this feature, and behavior may vary based on character encoding.

MMS Support

Direct Multimedia Messaging Service (MMS) is not available in Hungary. Instead, MMS messages are converted to SMS with an embedded URL, enabling recipients to access multimedia content via a web link.

Sending SMS to Landline Numbers

SMS cannot be sent to landline numbers in Hungary. Attempts to do so will result in a 400 error with code 21614, and the message will not be logged or charged.

Compliance Considerations

Compliance is crucial for SMS messaging in Hungary. Businesses are advised to consult legal counsel to ensure SMS campaigns adhere to local laws. Key compliance practices include:

Opt-In Consent: Obtain explicit consent from users before sending marketing or non-essential messages.
Daytime Communication: Send messages only during daytime hours unless urgent.
Support HELP/STOP Commands: Ensure SMS campaigns support these commands in the local language.
Do-Not-Call Registries: Avoid contacting users on do-not-call or do-not-disturb lists.

Sender ID Support

In Hungary, alphanumeric Sender IDs are supported only by Vodafone. Other carriers, like Telenor and Telekom, will replace custom Sender IDs with a local long code. Consider this when planning branded SMS campaigns.

Machine-to-Machine (M2M) Numbers

Message delivery to M2M numbers is supported on a best-effort basis, meaning delivery is attempted but not guaranteed.

Conclusion

Adhering to Hungary's SMS guidelines ensures effective communication and compliance with local regulations. Two-way SMS and number portability facilitate consistent user engagement, while compliance practices protect against legal issues. For more information on SMS regulations, visit Hungary's National Media and Infocommunications Authority.

By following these guidelines, businesses can optimize their SMS campaigns in Hungary, ensuring successful and compliant communication with their audience.