What is the international dialing code for the Czech Republic?

The international dialing code for the Czech Republic is +420.

Does the Czech Republic support number portability for mobile numbers?

Yes, number portability is supported, allowing users to keep their phone numbers when changing mobile service providers.

What happens if I try to send an SMS to a landline in the Czech Republic?

Sending an SMS to a landline number results in a 400 response error, with no message logging or charges.

Are there specific compliance considerations for sending SMS in the Czech Republic?

Yes, businesses should obtain opt-in consent, respect time zones, support HELP/STOP messages, and avoid do-not-call registries.

What is the mobile country code for the Czech Republic?

The mobile country code for the Czech Republic is 230.

Is it necessary to obtain customer consent before sending SMS marketing messages in the Czech Republic?

Yes, obtaining explicit opt-in consent is necessary before sending marketing or non-essential messages.

Can businesses use two-way SMS for customer service in the Czech Republic?

Yes, two-way SMS is supported and can be used for enhanced customer engagement and service.

Are there any restrictions on SMS message length in the Czech Republic?

Yes, the maximum SMS message length is 160 characters, and longer messages are split into concatenated segments.

What should businesses do to ensure SMS compliance with Czech regulations?

Consult legal counsel, obtain opt-in consent, respect time zones, support language-specific HELP/STOP commands, and avoid contacting users on do-not-call lists.

Is there a way to send multimedia content via SMS in the Czech Republic?

Yes, although MMS is not fully supported, multimedia content can be sent as an SMS with a URL link to view the content.

What is the consequence of not adhering to SMS compliance regulations in the Czech Republic?

Non-compliance can lead to legal issues and negatively impact the effectiveness of SMS campaigns.

Can SMS messages be sent at any time of day in the Czech Republic?

It is recommended to send messages during local daytime hours unless the message is urgent.

Are there any fees associated with sending SMS to landline numbers in the Czech Republic?

No, there are no charges when attempting to send SMS to landline numbers, as it is unsupported.

Why is number portability important for businesses in the Czech Republic?

Number portability allows businesses to maintain consistent communication with customers even if they switch service providers.

What should a business do if a recipient sends a STOP message in the Czech Republic?

Businesses should immediately cease sending further messages to the recipient and ensure the STOP command is supported in the recipient's language.

What is the ISO code for the Czech Republic?

The ISO code for the Czech Republic is CZ.

Can SMS campaigns be targeted specifically to the Czech Republic?

Yes, by using the correct mobile country code (230) and international dialing code (+420), campaigns can be targeted specifically to the Czech Republic.

What error code is received when trying to send an SMS to a landline in the Czech Republic?

A 400 response error code (code 21614) is received.

Is it possible to track SMS messages sent to landlines in the Czech Republic?

No, there is no message logging for SMS messages sent to landlines, as this is unsupported.

SMS Guidelines for the Czech Republic: Everything You Need to Know

Q: Is two-way SMS supported in the Czech Republic?

Yes, two-way SMS is supported in the Czech Republic.

Q: Can I send an SMS to a landline number in the Czech Republic?

No, sending SMS to a landline number is not supported. The Sent REST API will throw a 400 response error.

Q: What is the maximum message length for SMS in the Czech Republic?

The maximum message length is 160 characters before the message is split into concatenated segments.

When sending SMS in the Czech Republic, understanding local guidelines is crucial for effective communication and regulatory compliance. This guide covers essential aspects like message length, two-way SMS, number portability, and compliance considerations.

Locale Overview

The Czech Republic (ISO code CZ) is situated in Europe, with a mobile country code of 230 and an international dialing code of +420. These details are vital for setting up SMS campaigns targeting this region.

Two-Way SMS Support

Two-way messaging is supported in the Czech Republic, allowing interactive communication between businesses and customers. This feature enhances engagement and customer service.

Number Portability

Number portability is available, enabling users to retain their phone numbers when switching mobile service providers. This is beneficial for businesses maintaining consistent communication with their customer base.

Message Length and Concatenation

The maximum SMS message length is 160 characters. Messages exceeding this limit are split into segments (concatenation) and reassembled by the recipient’s device. Note that some sender ID types may not support concatenation.

MMS Support

MMS is not fully supported. Instead, MMS messages are converted into SMS with a URL link to access multimedia content. This workaround allows recipients to view media without direct delivery to their messaging app.

Sending SMS to Landline Numbers

Sending SMS to landline numbers is unsupported. Attempts result in a 400 response error (code 21614) from the Sent REST API, with no message logging or charges.

Compliance Considerations

Adhering to local regulations is essential. Businesses should consult legal counsel to ensure compliance. Here are some best practices:

Get opt-in consent: Obtain explicit consent before sending marketing or non-essential messages.
Respect time zones: Send messages during local daytime hours unless urgent.
Support HELP/STOP messages: Ensure these commands are available in the recipient’s language.
Do-not-call registries: Avoid contacting users on such lists.

By following these practices, businesses can avoid legal issues and enhance the effectiveness of their SMS campaigns.

FAQs

Is two-way SMS supported in the Czech Republic?

Yes, it is supported, facilitating interactive communication between businesses and customers.

Can I send an SMS to a landline number in the Czech Republic?

No, sending SMS to landlines is unsupported. Attempts result in a 400 error, with no logging or charges.

What is the maximum message length for SMS in the Czech Republic?

The maximum length is 160 characters. Longer messages are split into concatenated segments.

By understanding and adhering to these guidelines, businesses can optimize their SMS communication in the Czech Republic while ensuring compliance with local regulations. For more information, consider consulting official Czech regulatory resources.