Can I send SMS messages longer than 160 characters in Cuba?

No, messages longer than 160 characters will be truncated because concatenated messages are not supported in Cuba.

What happens if I try to send an SMS to a landline number in Cuba?

Sending SMS to landlines in Cuba is not allowed and will return a 400 error code 21614. The message will not be logged or charged.

Is number portability available in Cuba?

No, Cuba does not support number portability, so users cannot keep their mobile number when changing carriers.

How should I handle opt-in consent for SMS campaigns in Cuba?

You should secure explicit opt-in consent from users before sending any messages, particularly for marketing purposes.

Are there specific hours during which I should send SMS messages in Cuba?

Yes, it is recommended to send messages during local daytime hours unless the message is urgent, to respect time zones.

What are the compliance requirements for SMS campaigns in Cuba?

Compliance requirements include obtaining opt-in consent, respecting time zones, supporting HELP/STOP commands, and avoiding do-not-call lists.

Can I use alternative communication channels if two-way SMS is needed in Cuba?

Yes, you should consider alternative communication channels since two-way SMS is not supported in Cuba.

What is the Mobile Country Code (MCC) for Cuba?

The Mobile Country Code (MCC) for Cuba is 368.

What should I do if a user sends a HELP or STOP message in response to my SMS in Cuba?

Ensure your system supports these commands in the local language to provide appropriate responses.

Can I send SMS messages to users on do-not-call lists in Cuba?

No, you should avoid contacting users on do-not-call registries to remain compliant with regulations.

What is the dialing code for Cuba?

The dialing code for Cuba is +53.

Is it necessary to consider time zones when sending SMS to Cuba?

Yes, it is important to consider time zones and send messages during local daytime hours unless urgent.

What error code is returned if SMS is sent to a landline in Cuba?

A 400 error code 21614 is returned when SMS is sent to a landline in Cuba.

Is there support for concatenated messages in Cuba?

No, Cuba does not support concatenated messages, so messages over 160 characters will be truncated.

Can users keep their mobile number when switching carriers in Cuba?

No, since number portability is not supported, users cannot keep their mobile number when changing carriers.

What should I do if my SMS content exceeds 160 characters?

You should keep your SMS content concise to fit within the 160-character limit, as longer messages will be truncated.

What region is Cuba located in?

Cuba is located in the North America region.

How can I ensure my SMS campaigns are effective in Cuba?

Follow guidelines such as obtaining opt-in consent, respecting time zones, and adhering to message length restrictions to ensure effectiveness.

Where can I find more information on international SMS regulations?

You can visit the ITU's official website for more information on international SMS regulations.

SMS Guidelines for Cuba: Key Information and Best Practices

Q: Is two-way SMS supported in Cuba?

No, two-way SMS is not supported in Cuba.

Q: Can I send multimedia messages (MMS) to Cuba?

No, MMS is converted to SMS with an embedded URL when sent to Cuba.

Q: What is the maximum SMS message length in Cuba?

The maximum message length is 160 characters before it is split into concatenated segments.

Discover essential SMS guidelines for Cuba, focusing on message length, compliance, and limitations on two-way SMS. Ensure your campaigns are effective and compliant.

Key Locale Information

Locale Name: Cuba
ISO Code: CU
Region: North America
Mobile Country Code (MCC): 368
Dialing Code: +53

SMS Features and Limitations

Two-Way SMS Support

Two-way SMS is not supported in Cuba. Users cannot respond to SMS messages sent from your service. Consider alternative communication channels if interaction is crucial.

Number Portability

Cuba does not support number portability. Users cannot keep their mobile number when changing carriers, affecting contact management.

Concatenated Message Support

Cuba does not support concatenated messages. Messages over 160 characters will be truncated, so keep content concise.

Message Length

The maximum length for a single SMS message in Cuba is 160 characters. Exceeding this limit results in message truncation.

MMS Support

MMS is not supported. MMS attempts convert to SMS with an embedded URL, requiring recipients to click to view content.

Sending SMS to Landline Numbers

Sending SMS to landlines in Cuba is not allowed. Attempts will return a 400 error code 21614 and will not be logged or charged.

Compliance Considerations

To ensure compliance with Cuban regulations, adhere to these best practices:

Obtain Opt-In Consent: Secure explicit opt-in consent from users before sending messages, especially for marketing.
Respect Time Zones: Send messages during local daytime hours unless urgent.
Support HELP/STOP Messages: Enable commands like HELP and STOP in the local language.
Avoid Do-Not-Call Lists: Do not contact users on do-not-call registries.

Frequently Asked Questions (FAQs)

Is two-way SMS supported in Cuba?

No, two-way SMS is not supported. Users cannot reply to messages sent from your service.

Can I send multimedia messages (MMS) to Cuba?

No, MMS messages convert to SMS with an embedded URL. Users must click the URL to view content.

What is the maximum SMS message length in Cuba?

The maximum length is 160 characters. Longer messages will be truncated as concatenation is not supported.

By following these guidelines, your SMS campaigns in Cuba will be compliant and effective, ensuring a positive user experience. For more information on international SMS regulations, visit ITU's official website.