What happens if I try to send an SMS to a landline in Lebanon?

If you attempt to send an SMS to a landline in Lebanon, the Sent REST API will return a 400 error with the code 21614, and the message will not be delivered.

Can users in Lebanon reply to SMS messages?

No, two-way SMS is not supported in Lebanon, so users cannot reply to SMS messages.

How are longer SMS messages handled in Lebanon?

SMS messages longer than 160 characters are split into concatenated segments, which are then reassembled on the recipient's device.

Is there a specific error code for sending SMS to landlines in Lebanon?

Yes, the specific error code is 21614 when attempting to send SMS to landlines in Lebanon.

What should businesses do to ensure SMS compliance in Lebanon?

Businesses should obtain opt-in consent, send messages during local daytime hours, support HELP/STOP messages, and avoid contacting users on do-not-disturb registries.

How can businesses receive responses from users in Lebanon?

Businesses should consider using alternative methods such as email or web-based forms to receive responses, as two-way SMS is not supported.

What is the recommended way to handle multimedia content in SMS campaigns for Lebanon?

Multimedia content should be sent as a link within an SMS, as MMS is not natively supported.

What are the best practices for SMS timing in Lebanon?

Messages should be sent during the recipient's local daytime hours unless the communication is urgent.

Is there a charge for failed SMS messages to landlines in Lebanon?

No, there are no charges incurred for SMS messages attempted to be sent to landlines in Lebanon.

What is the importance of supporting HELP/STOP messages in Lebanon?

Supporting HELP/STOP messages allows users to easily manage their communication preferences, ensuring compliance and user satisfaction.

Why is it important to consult legal counsel for SMS campaigns in Lebanon?

Consulting legal counsel ensures compliance with all applicable laws and regulations in Lebanon, reducing the risk of legal issues.

Are there any specific registries to consider for SMS campaigns in Lebanon?

Yes, businesses should avoid contacting users listed on do-not-call or do-not-disturb registries.

Can concatenation issues occur with certain sender ID types in Lebanon?

Yes, concatenation may not be supported for certain sender ID types, affecting message delivery.

Is opt-in consent necessary for SMS marketing in Lebanon?

Yes, obtaining explicit opt-in consent is necessary before sending marketing or non-essential SMS communications.

What should businesses do if they need two-way communication with users in Lebanon?

Businesses should use alternative communication methods like email or web forms, as two-way SMS is not supported.

How are SMS messages converted if they contain multimedia content in Lebanon?

Multimedia content is converted to SMS with an embedded URL, allowing recipients to access the content via a link.

What is the character limit for a single SMS message in Lebanon?

The character limit for a single SMS message is 160 characters before it is split into segments.

What happens to SMS messages longer than 160 characters in Lebanon?

Messages longer than 160 characters are split into concatenated segments, which are reassembled on the recipient's device.

SMS Guidelines for Lebanon: Compliance, Message Length, and More

Q: Are multimedia messages supported in Lebanon?

No, MMS is not natively supported in Lebanon. Instead, MMS messages are converted to SMS with an embedded URL.

Q: Does character encoding affect SMS concatenation in Lebanon?

Yes, the process of splitting and rejoining messages may vary based on the character encoding used.

Sending SMS messages to users in Lebanon requires adherence to specific guidelines to ensure compliance and optimal message delivery. This article covers the key points you need to know about SMS messaging in Lebanon, including message length, two-way SMS support, and compliance considerations.

Two-Way SMS Support in Lebanon

Unfortunately, two-way SMS is not supported in Lebanon. This means that users in Lebanon cannot reply to SMS messages sent via the Sent platform. Businesses should consider alternative methods for interaction, such as email or web-based forms, for receiving responses from users in this locale.

Message Length and Concatenation

In Lebanon, SMS messages are limited to 160 characters before they are split into concatenated segments. Concatenation allows longer messages to be split into smaller parts and reassembled on the recipient's device. However, note that concatenation may not be supported for certain sender ID types, and the process of splitting and rejoining messages may vary based on the character encoding used.

MMS Support

Multimedia Messaging Service (MMS) is not natively supported in Lebanon. Instead, MMS messages are converted to SMS with an embedded URL. This means that images, videos, or other multimedia content will be sent as a link, rather than directly within the message.

Sending SMS to Landline Numbers

Sending SMS messages to landline numbers in Lebanon is not possible. If an SMS is attempted to be sent to a landline, the Sent REST API will return a 400 error with the code 21614. The message will not be delivered, will not appear in logs, and no charges will be incurred.

Compliance Considerations

Compliance is a critical aspect of any SMS campaign, particularly when sending messages across international borders. Sent strongly encourages businesses to consult with qualified legal counsel to ensure compliance with all applicable laws in Lebanon. Some general best practices include:

Opt-in Consent: Always obtain explicit opt-in consent from users before sending SMS communications, particularly for marketing or non-essential messages.
Timing: Send messages only during the recipient's local daytime hours unless the communication is urgent.
HELP/STOP Support: Ensure that your SMS campaigns support HELP and STOP messages in the local language, allowing users to easily manage their communication preferences.
Do-Not-Disturb Registries: Avoid contacting users who are listed on do-not-call or do-not-disturb registries.

By following these guidelines, businesses can ensure that their SMS campaigns in Lebanon are compliant and effective.

FAQs

Is two-way SMS supported in Lebanon?

No, two-way SMS is not supported in Lebanon.

Can I send SMS to landline numbers in Lebanon?

No, SMS cannot be sent to landline numbers in Lebanon. The Sent REST API will throw a 400 error with code 21614.

What is the maximum message length for SMS in Lebanon?

The maximum message length is 160 characters before being split into concatenated segments.

By adhering to these guidelines and best practices, businesses can ensure their SMS communications in Lebanon are both compliant and effective.