Can I send SMS to landline numbers in Bosnia and Herzegovina?

No, SMS cannot be sent to landline numbers. The system will return a 400 error with code 21614.

What are the compliance considerations for SMS campaigns in Bosnia and Herzegovina?

Ensure opt-in consent, respect local time zones, support HELP/STOP messages, and avoid contacting users on do-not-call registries.

What is the mobile country code for Bosnia and Herzegovina?

The mobile country code for Bosnia and Herzegovina is 218.

What is the dialing code for Bosnia and Herzegovina?

The dialing code for Bosnia and Herzegovina is +387.

Is number portability available in Bosnia and Herzegovina?

No, number portability is not available in Bosnia and Herzegovina.

Can recipients reply to SMS messages in Bosnia and Herzegovina?

No, recipients cannot reply to SMS messages as two-way SMS is not supported.

Are concatenated messages supported in Bosnia and Herzegovina?

Yes, Bosnia and Herzegovina supports concatenated messages, allowing messages that exceed the character limit to be split and rejoined at the receiving end.

What are the best practices for SMS compliance in Bosnia and Herzegovina?

Best practices include obtaining opt-in consent, respecting local time zones, supporting HELP/STOP commands, and avoiding do-not-call registries.

How should I handle contact lists in Bosnia and Herzegovina given the lack of number portability?

Maintain an updated contact list to avoid sending messages to inactive numbers since users cannot keep their numbers when switching carriers.

What is the ISO code for Bosnia and Herzegovina?

The ISO code for Bosnia and Herzegovina is BA.

Can I send multimedia messages directly in Bosnia and Herzegovina?

No, you cannot send multimedia messages directly as MMS is not supported. Instead, use SMS with a URL link.

Why is it important to respect local time zones when sending SMS in Bosnia and Herzegovina?

Respecting local time zones ensures that messages are sent during appropriate hours, which is important for compliance and user experience.

What error code is associated with sending SMS to a landline in Bosnia and Herzegovina?

The error code is 21614, indicating that SMS to a landline is not possible.

Why is two-way SMS not supported in Bosnia and Herzegovina?

Two-way SMS is not supported due to local telecommunications infrastructure and regulations.

What should I do if my campaign requires two-way communication in Bosnia and Herzegovina?

Consider alternative methods of communication, such as email or web-based chat, for two-way interaction.

What are the character encoding considerations for SMS in Bosnia and Herzegovina?

Character encoding may affect how concatenated messages are split and rejoined, so ensure compatibility with local standards.

How can I ensure my SMS campaigns are legally compliant in Bosnia and Herzegovina?

Consult with legal experts to ensure adherence to local laws and follow best practices such as obtaining opt-in consent and supporting HELP/STOP commands.

Can I use a custom sender ID for SMS in Bosnia and Herzegovina?

While the article does not specify sender ID policies, it's important to check local regulations regarding sender ID usage.

What is the impact of not having number portability in Bosnia and Herzegovina on SMS campaigns?

Without number portability, users cannot retain their numbers when changing carriers, which may lead to outdated contact lists and ineffective messaging.

SMS Guidelines for Bosnia and Herzegovina: Key Insights and Best Practices

Q: Is two-way SMS supported in Bosnia and Herzegovina?

No, two-way SMS is not supported in Bosnia and Herzegovina.

Q: What happens if I send an SMS to a landline number in Bosnia and Herzegovina?

Sending an SMS to a landline number will result in a 400 error with code 21614, and the message will not be logged or charged.

Q: Is MMS supported in Bosnia and Herzegovina?

MMS is not natively supported. MMS messages convert to SMS with an embedded URL for multimedia content access.

Understanding the SMS guidelines in Bosnia and Herzegovina is crucial for effective communication and compliance. This guide covers essential aspects such as two-way SMS, number portability, and compliance considerations.

Locale Overview

Bosnia and Herzegovina, identified by the ISO code BA, is part of the European region. The mobile country code is 218, and the dialing code is +387. These codes are essential for setting up SMS services and ensuring proper message routing.

Two-Way SMS Support

Two-way SMS is not supported in Bosnia and Herzegovina. Recipients cannot reply directly to messages. If your campaign requires two-way communication, consider alternative methods.

Number Portability

Number portability is unavailable in Bosnia and Herzegovina, meaning users cannot keep their numbers when switching carriers. Maintaining an updated contact list is crucial to avoid sending messages to inactive numbers.

Concatenated Message Support

Bosnia and Herzegovina supports concatenated messages. Messages exceeding the standard character limit will be split into segments and rejoined at the receiving end. Note that this may vary based on sender ID types and character encoding.

MMS Support

Multimedia Messaging Service (MMS) is not natively supported. MMS messages convert to SMS with an embedded URL, allowing recipients to access multimedia content via a link.

Sending SMS to Landline Numbers

SMS cannot be sent to landline numbers in Bosnia and Herzegovina. Attempting this will result in a 400 error with code 21614, and the message will not be logged or charged.

Compliance Considerations

Compliance is critical for SMS campaigns. It is recommended to consult legal experts to ensure adherence to local laws. Here are some best practices:

Opt-in Consent: Obtain explicit consent before sending messages.
Respect Time Zones: Send messages during local daytime hours unless urgent.
Support HELP/STOP Commands: Allow users to manage subscription status.
Do-Not-Call Registries: Avoid contacting users on these registries.

By following these guidelines, you can ensure compliance and effectiveness in your SMS campaigns.

FAQs

Is two-way SMS supported in Bosnia and Herzegovina?

No, two-way SMS is not supported. Recipients cannot reply directly to your messages.

Can I send SMS to landline numbers?

No, sending SMS to landline numbers will result in a 400 error with code 21614, and no charges will be incurred.

What are the compliance considerations?

Ensure opt-in consent, respect local time zones, support HELP/STOP commands, and avoid contacting users on do-not-call registries.

By adhering to these SMS guidelines and compliance considerations, your messaging campaigns in Bosnia and Herzegovina will be both effective and legally compliant.